I can’t find any suitable childcare on Find Childcare. Can you help me?

Please click on the link 'I am unable to find suitable childcare' in the menu bar at the top of this page or follow this link: www.devon.gov.uk/educationandfamilies/family-support/childcare-brokerage/unable-to-find-suitable-childcare/ . This will take you to a form and you can provide us with some contact details and a member of the Early Years and Childcare Service will get in touch.

I am unable to find childcare when I search postcode in the Keyword box

Please enter your post code in the 'In or near to' box

When I click on the 'Details' button next to a service nothing happens?

Are you using Internet Explorer? Some Internet Explorer users have reported this as an issue. If you can, please try using Firefox, Chrome or Safari instead or try adding this website to your list of trusted sites under Tools/Internet Options.

Is there any help with the cost of childcare?

Please visit the Childcare Choices website (www.childcarechoices.gov.uk) where you can enter your details and be given information on what support could be available to you.

How can I find out if I am eligible for a funded childcare place for my two-, three- or four-year-old?

Please visit Paying for childcare – www.devon.gov.uk/educationandfamilies/early-years-and-childcare/childcare to find out more information.

Is my childcare eligible for the Holiday Activities and Food (HAF) programme?

Find out more information here: www.devon.gov.uk/educationandfamilies/family-support/haf-programme/information-for-parents/

What questions should I ask when I visit my chosen childcare?

Here are some tips to helping you finding the right setting for your child: www.familyandchildcaretrust.org/five-steps-choosing-childcare

When should I start looking for a school place?

For more information on when to apply for a school place and how please go to www.devon.gov.uk/educationandfamilies/school-information/apply-for-a-school-place/

I want to work in Early Years and Childcare. Where do I start?

Are you a school leaver, graduate or perhaps looking for a career change or returning to work after a break? There are jobs and training available to suit all levels, start your new career today. More information can be found here: www.devon.gov.uk/eycs/ey-careers/early-years-careers/

I am interested in becoming a childminder. What do I need to do and how do I do this?

You will need to register with Ofsted or a childminder agency before you can look after children under the age of eight years. Our ‘Preparing to be a childminder’ course covers all the training requirements to prepare you for Ofsted registration. More information can be found here: www.devon.gov.uk/eycs/ey-careers/becoming-a-childcare-provider/becoming-a-childminder/

I am looking to set up new childcare provision. Where is it needed in Devon?

Each year the Early Years and Childcare Service report on the sufficiency of childcare and identify ‘hot spots’ where there is a need for more childcare. More information can be found here: www.devon.gov.uk/eycs/for-providers/childcare-sufficiency/

My service is listed but there is a problem with the information. What do I do?

You can alter your information by logging into the Provider Portal and submitting changes on the Self Update. For more information please see www.devon.gov.uk/eycs/for-providers/providerselfupdate/ If the problem is not related to the information you submitted on the Provider Self Update please email childcareinfo@devon.gov.uk

How can I have my childcare provision added to Find Childcare?

Please email childcareinfo@devon.gov.uk with details of the name of your childcare provision, address, telephone number, email address and Ofsted URN or school number (where appropriate).

How do I become a funded provider?

Funded providers refer to those who are in receipt of the Early Years funding for two-, three- and four-year olds (from 9-month olds from September 2024). To become a funded provider and receive this funding you must read, sign and return the Provider Agreement. For more information please see: www.devon.gov.uk/eycs/for-providers/business-finance-and-funding/early-education-for-2-3-and-4-year-olds/

How do I become a Holiday Activities and Food (HAF) Programme Provider?

Please complete the expression of interest form which can be found here: www.devon.gov.uk/educationandfamilies/family-support/haf-programme/information-for-providers/

I need support with my childcare provision. Can someone help?

Please contact your local Early Years and Childcare Advisor: www.devon.gov.uk/eycs/for-providers/early-years-and-childcare-adviser-contacts/

How do I keep up to date with information from the Early Years and Childcare Service at Devon County Council?

You can subscribe to our weekly digest e-newsletter: www.devon.gov.uk/eycs/digest-newsletter/ Follow us on Facebook: www.facebook.com/devoneycs Follow us on X (formally Twitter): www.twitter.com/devoneycs Follow us on Linked In: www.linkedin.com/showcase/devon-early-years-and-childcare-service Visit the Early Years Website: www.devon.gov.uk/eycs